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Old 03-15-2014, 04:38 PM   Thread Starter #1
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Default Dealership Screw

I hope I'm posting this correctly. I took my car to the local Nissan Dealership & had the Timing assembly (warrantied) & water pump (not warrantied and I supplied from Autozone - they were gonna charge 120 for the same pump from O'Reillys) replaced. They had my car for 5 days (includes a Saturday & Sunday). I get my car back on a Wednesday and I have no air (blows heat). On Friday evening, I smell a radiator water-type smell inside the car and out AND my Service Engine Soon light is on. I check it for codes, and I have two: One says P0507 and the other is a pending one that says P0507. (Side note: I had my MAF sensor replaced by them last year in February because it died while I was driving - 2.5 months later, I had the EXACT SAME ISSUE and they told me it was the MAF sensor & that I needed new one cause it was all dirty and covered with bugs and debris, etc. When I reminded the associate that they'd replaced it a couple months prior, the story changed to one brown bug and an hour of labor for 148 bucks. I complained to the Nissan corporation and got my money back, because 148 to clean 1 alleged bug is ridiculous, especially when it sounds like you're lying to me.) I called the dealership today (after I'd taken a LONG time to cool down so that I wouldn't curse), told them what was going on, and they said I have to talk to the guy I spoke with when my car was brought in (really? why? did he do the service, himself?), and he won't be in until Monday. AND that I need to bring my car in so they can look at it. Almost forgot - I brought it in at one time prior to ALL of the above to get looked at, and when I got it back, the air didn't work then either (blows heat). They first said it was the compressor, but then said it was the low side AC hose (hole in it - warrantied). I see a pattern of getting one thing fixed, getting my car back, and they f'd up something else. Has anyone had this type of experience, and are there any suggestions of what I can do? I know I don't have a junk car, but they keep bringing me back to the shop like I have a hooptie instead of a whip!
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Old 03-18-2014, 12:43 PM   #2
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Default Re: Dealership Screw

Gee that sux mate ! Hope it will get fixed soon . As for the ait , check for fuses , might be that hopefully .
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Old 03-18-2014, 03:43 PM   #3
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Default Re: Dealership Screw

Go back to them and speak to the service manager. If he doesn't wanna deal with it, then speak to the dealership general manager. If that doesn't work, call Nissan and complain. Normally, dealerships will try to work with you to fix their mistakes... Try that first.
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